FASTER PRIOR AUTH STARTS NOW

Helping payors modernize prior auth workflows

Prior authorization is slow, manual, and built on outdated workflows. We provide an AI-powered workflow platform that standardizes intake, review, and adjudication across fragmented systems.

THE CHALLENGE

Prior Auth Today is Broken

Manual workflows, disconnected systems, and outdated processes create bottlenecks at every step.

Fragmented Legacy Systems

Most payors run prior authorization across a patchwork of claims systems, provider directories, and data formats. This fragmentation makes it hard to standardize workflows, apply policies consistently, or automate reviews.

Manual PDF & Fax Workflows

Nurses spend hours reading handwritten notes and hunting for missing fields, which means they are wasting time on non-clinicial administrative work.

Inconsistent Human Decisions

Two reviewers can interpret the same documentation differently, leading to inconsistent approvals and frustrated providers.

Why This Matters

These inefficiencies have real consequences for payors, providers, and patients.

Unnecessary Denials

Many denials happen due to missing signatures or incomplete forms, not lack of medical necessity, causing unnecessary delays and extra, costly administrative work.

Slow Turnaround Times

Reviews take days even for straightforward cases, directly impacting patient outcomes when urgent treatment is needed.

Compliance Burden

New CMS prior auth rules require 72-hour turnarounds and current processes simply cannot keep pace.

Wasted Admin Costs

Manual prior auth workflows increase costs for payors and require the clinicians they employ to spend time on tedious, unnecessary tasks.

THE PROBLEM WITH DENIALS

80% of appeals result in approval

This means unnecessary time is spent by both payors and providers on appealing prior auth requests that should have been approved in the first place.

We help ensure that PA requests aren't unnecessarily denied—reducing administrative burden, improving provider relationships, and getting patients the care they need faster.

~80%
of appeals overturned
HOW IT WORKS

AI-Powered Workflows That Work With Your Existing Policies

We don't replace your current medical policies—we help you execute them faster and more consistently.

Document Parser
PDF
Prior Auth Request.pdf
Patient NameJohn Smith
Procedure CodeCPT 99213
Clinical NotesExtracted
Supporting Docs3 pages
01

Structure Unstructured Data

Automatically read and normalize PDFs, faxes, and scanned documents—extracting relevant clinical information from thousands of pages instantly.

Policy Engine
Evaluating Request #12483
Spinal MRI Authorization
1
InterQual Criteria
2
MCG Guidelines
3
Custom Rules
4
Decision
02

Apply Your Policies Consistently

Use your existing clinical criteria (InterQual, MCG, or custom guidelines) to evaluate requests with near perfect consistency across all cases.

Case Router
Case #1235
Processing...
Case #1236
Processing...
Case #1237
Processing...
03

Route & Standardize Adjudication

Auto-approve clear-cut cases and route complex ones to the appropriate clinical reviewer with all relevant data pre-organized.

THE RESULTS

Transform Your Prior Auth Operations

83%
Faster Processing
30min → 5min average
$20+
Cost Savings
Per authorization
72hr
CMS Compliant
Meet urgent review SLAs
40%
Fewer Appeals
Consistent decisions

Manual Workflows vs. Mach

Traditional Manual Process

Mach AI-Powered Platform

30+ minute turnaround

  • Manual document review
  • Sequential processing
  • Business hours only

5 minute turnaround

  • Instant document parsing
  • Parallel case processing
  • 24/7 availability

Inconsistent adjudication

  • Varies by reviewer
  • Hard to audit
  • Policy interpretation gaps

Perfect consistency

  • Same policy every time
  • Full audit trail
  • Transparent decision logic

High administrative denials

  • Missing signatures
  • Incomplete forms
  • Formatting issues

Catch errors early

  • Flag missing data upfront
  • Structured validation
  • Reduce rework cycles

Clinical staff on busywork

  • Reading handwritten notes
  • Checking boxes
  • Hunting for fields

Focus on patient care

  • Auto-extract clinical data
  • Pre-organize for review
  • Human-in-loop for complex cases

Ready to Modernize Your Prior Auth Flow?

See how leading TPAs and health plans use AI-powered workflows to reduce manual work, improve accuracy, and deliver a better provider experience.

Prior Authorization Dashboard

Recent Requests

24 Approved Today
PA-2463
Mercy Health
2m ago
Approved
PA-2462
St. Mary's Hospital
8m ago
Approved
PA-2461
Good Health
12m ago
Review
PA-2460
General Hospital
15m ago
Approved